Smart Kx Release Notes
We’re constantly improving Smart Kx based on customer feedback, industry needs, and opportunities to make everyday tasks easier. These release notes outline enhancements, fixes, and new capabilities delivered in each release. Thank you to our customers whose ideas and feedback continue to shape the product!
Q1 2026
A strong quarter of platform improvements focused on making billing more intelligent, workflows faster, and your firm’s day-to-day operations smoother. Here is everything we shipped.
New Features
- New Account Prorated Billing: Advisors can now accurately calculate prorated fees for newly funded accounts, even when agreements are signed, accounts are opened, and assets are funded on different dates. This eliminates the guesswork and analysis paralysis that often leads to delayed billing, helping firms recover revenue from day one of management rather than waiting until the next billing cycle.
- Contract Status for Enterprise Billing: Firms managing contracts with different billing attributes (such as billing in advance versus in arrears) can now assign and filter by contract status. The platform alerts you when a billing batch is ready to run and helps you segregate fee billing by contract type, reducing the risk of billing errors across complex fee structures.
- Internal Rep Code Assignment: Large firms can now assign rep codes at the account level rather than only at the household level. A sorting and reviewing mechanism makes it easy to manage rep codes across your book, and this information flows directly to downstream payout processes, giving enterprise teams the granularity they need.
- Bulk Billing Pre-Run Alerts: Before running billing, the platform now surfaces actionable alerts for common issues including zero-balance accounts, uncollected fees from prior quarters, and delinked accounts. Advisors can resolve these issues directly in the app or with their custodian ahead of time, eliminating surprises and billing rejections.
- Custom Reporting: Average Daily Balance and Carryover Credits: Advisors can now pull an average daily balance report at the household level to verify fee calculations, as well as a carryover credits report. These reports give firms greater confidence in their billing accuracy and make it easier to answer client questions.
- Inactivity Timeout and Session Extension: The platform now monitors user inactivity and warns you before your session expires. A modal dialog lets you extend your session with a single click, and users are automatically logged out after a defined period of inactivity, keeping firm data secure.
Improvements & Enhancements
- Bulk Account-to-Household Assignment: You can now select multiple accounts on the firm side and add them to a household in one action. A searchable dropdown makes it faster to find and assign accounts without repetitive individual steps.
- Accounts Tab Performance: We optimized the Accounts tab on the firm side for noticeably faster load times. You should already see the improvement.
- Case-Insensitive Search: Search across the platform no longer requires matching letter case. Upper and lower case inputs return the same results, making it faster to find what you are looking for.
- Wealthbox Integration Update: We optimized the Wealthbox integration and updated the household creation workflow so households are created consistently and as expected.
- Streamlined Contract Creation and Amendment: We are progressively updating the Create and Amend contract workflows to reduce clicks and make completion more intuitive. This quarter we added the ability to skip directly to the end of the workflow and removed tabs that did not apply to specific contract types. Expect continued improvements throughout the coming months.
- Expanded Custodian Search: Search capabilities for individual custodians have been expanded, making it easier to locate accounts and data across your custodian connections.
- Clarified Contract Capabilities: Contract action buttons now clearly reflect what each action does, and options that do not apply to a specific contract type are no longer displayed. This reduces confusion and helps users take the right action with confidence.
January 2026
- New account opening – Account funded date will automatically assign to the date the account connected to your master or when the value is >$1. Users are able to edit if needed.
- Contract status feature – Now you can easily see what contracts are ready to bill when the time is right.
- Ready – Fee is due within the next 5 (monthly) or 15 (quarterly) days
- Billed – Fee has been calculated and invoiced
- Paid – Fee has been received
- Filter by contract status feature – Smart Kx supports multiple billing cadences, filtering option shows when it is time to build each
- Orphaned accounts – Help new business easily identify new accounts that have come in and CRO’s determine what accounts aren’t being billed.
December 2025
- Coverage Expanded: Expanded billing test coverage to support a broader range of billing structures and fee calculation scenarios.
- SOC 2 Readiness: Initiated and approved SOC 2 data collection processes to strengthen security and compliance readiness.
- Fee Accuracy: Resolved issues related to carryover fee handling for closed accounts, terminated clients, and adjustment periods.
- Performance Boost: Improved application performance with targeted speed optimizations and faster in-app response times.
November 2025
- Enhanced group rate billing display.
- Enhanced the group rate billing display to increase transparency for multi-family pricing relationships. The resulting rate now includes expanded decimal places and is presented in a clean, easy-to-read format directly within the in-app invoice modal.
- Optimized invoices and readability for terminated clients.
- Added search features for available fee schedules
- Added new query, filter, and select tools to allow users to select certain subsets of clients to bill.
October, 2025
MFA
Added Multi Factor Authentication options for more secure login- Speed Improvements
- Improvements to decrease import times for nightly data delivery values
- Optimized loading times for smoother transition between tabs and action items.
- Action Tips
Add and clarify overlay instructions on action buttons - Advanced Search
Enhanced search features for multiple query and select on the contracts tab
September, 2025
- Dashboards
- Introduced new performance cards showing Unassigned Assets, No-bill Assets, and Lost Revenue.
- Added a Smart Recon Revenue Increase highlight gains from optimized billing approach.
- General Improvements
- Enhanced usability with sortable columns and auto-alphabetized lists.
- Simplified navigation by removing duplicate information and renaming action items for better clarity.
- Added automatic date completion.
- Optimizations
- Improved filter performance for faster data views.
- Optimized value imports.
Fee Management
Added audit trail for carryover fees and credits for greater transparency.- Bulk Contract Creation
Expanded bulk contract creation options for faster setup.
August, 2025
- Added additional cards to Insights tab
Users can review their firm’s Average Client Revenue, Average Client AUM, the value of assets with no billing schedule assigned, and the total assets with a 0% fee rate.
July, 2025
Automated bulk fee contract creation
During onboarding or acquisition, users can create fee agreements across their entire client base with a bulk upload.- Optimized incoming data delivery files process
Included updates to accommodate for new Schwab account number type, routine maintenance and updated alerts to include file delivery time and processing length.
June, 2025
Collect Fees by ACH or Credit Card
Users can include electronic payment options for flat $ fees in the client invoice.- Modernized Line Items Section on Invoices
Removed now irrelevant column for easier reading and reconcile.
May, 2025
- Billing on new assets for Average Daily Balance
Users can insert the “start date” for new accounts in existing households and billing will calculate the fee for that date forward for the new account. - Alert for missing values
Bulk billing report includes alerts for accounts with missing values. - Alert for unpaid fees
Bulk billing report includes alerts for accounts that have not received payment for the last period’s fees
April, 2025
Billing Report by Master
The bulk billing report is now available both as a cumulative summary and as separate reports grouped by master account number.- Schwab nightly data delivery optimized
Optimized the download and reconciliation of nightly files, enabling earlier posting of the previous day’s values. Metrics feature app
Released a publicly available app for metrics and revenue analysis, replacing prior excel tool.- Amend contract signature option
Expanded agreement signature capabilities to include amended fee schedules, optimizing the fee schedule update process and decreasing turnaround time. - Carryover fees automatically assigned
When an account is closed or moved and a fee credit or charge is required, the amount is automatically applied to the account specified in the fee agreement.
March, 2025
- New account “bill from” date w/ADB recon
When a new account is added and date inputed for an existing client and ADB reconciliation is selected, the account will bill for the average daily balance on existing days in the quarter when running billing for next quarter. - Invoice modal updates
Increased visibility into fee calculation - Annual flat fee
User can now charge an annual flat fee to a custodial account. Release Notes
Added this amazing feature list like we are in the app store
February, 2025
Signature request for amending contracts
User has option to send an updated contract for signature for an existing client, when the fee schedule is updated or otherwise.Fee collection reconcile
If all values from an invoices are debited from the account, the invoice will automatically be marked “paid.”- Closed or $0 balance account fee adjustments
When an account is closed or $0 for an existing client, users have the ability to assign any outstanding fee or credit to another account. - Accounts moving masters.
Ability to move accounts between masters without updating contracts and maintaining records.
January, 2025
Insights Dashboard
New tab added with revenue insights including AUM, last collected revenue and average blended rate.- Advanced Billing Reconciliation
We’ve enhanced our billing system to offer a new “look-back” reconciliation feature for advisors who bill quarterly in advance. Rather than shifting entirely to billing in arrears, advisors can bill at the start of the quarter and at the end of the quarter, the system compares the average daily balance over the previous quarter with the amount paid in advance. Any difference is credited or debited to the client’s account, ensuring fair and precise billing. - New Account “Bill From” date
Added the capability to select a date for new accounts to start billing; app will automatically bill for that day forward in upcoming billing. - Combined fee file
When downloading the fee files in bulk, user receives one combined fee file and each separate master in one zip drive - Updated login and password reset actions
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